When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
When you make a purchase or attempt to make a purchase, we will collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information.”
We want to give you the best possible customer experience. One way to achieve that is to get the richest picture we can of who you are by combining the data we have about you. We then use this to create your personalised magazine. The data privacy law allows this as part of our legitimate interest in understanding our customers and providing the highest levels of service.
We use the Order Information that we collect generally to fulfil any orders placed (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use Personal Information to provide you with information or advertising relating to our products and services. You can opt-out at any time, we typically use Mailchimp to provide you with information, your data will be stored on our Mailchimp account.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We share your Personal Information with third parties to help us use your Personal Information, as described above.
We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/ en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/ dlpage/gaoptout.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident your Personal Information is stored and managed under the terms of the General Data Protection Regulation (EU) 2016/679 ("GDPR"). You have the right to access the Personal Information we hold about you and to ask that your Personal Information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example to fulfil an order made through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information may be transferred outside of Europe, including to Canada and the United States. We use Google App Suite to store your Personal Information.
When you register your interest with L’Chaim!, your Personal Information will remain on record with us. You can contact L’Chaim! at any time to view the Personal Information we hold on you and to request any updates to it or to request that it be deleted.
When you place an order through L’Chaim!, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at email@example.com or by mail using the details provided below:
144 North Lane, Aldershot, Hampshire, GU12 4QN. United Kingdom.